| Shuttle Service Development & Administration Greater Mercer TMA has over 10 years' experience in shuttle service development and administration. Our staff has helped large employers, corporate centers, local and state government, community based organizations and non-profits set up and manage shuttle services. Working with the client, we help identify funding sources; develop routes and schedules; contract with service providers; develop and provide marketing materials; handle customer service; develop and administer customer surveys; monitor service performanance and ridership; and make recommendations to improve the service's efficiency and effectiveness. Using our GIS capabilities, we post the route map and schedule of all services with a direct link on our website. In addition, we provide the client with monthly ridership and performance reports and an annual service overview. Interested companies and organizations should contact Sandra Brillhart at (609) 452-1491 for further information. |